In addition, all of our staff undergoes extensive
safety, ethics and environmental training. As part of our ethics training program, every employee is
responsible for adhering to business practices that
are in accordance with the letter and spirit of the law
and with ethical principles that reflect the highest
standards of corporate and individual behavior. This
training includes topics related to human rights, labor
relations, customer and customer data privacy, and
social issues such as fraud and corruption, among
others.
As part of our ethics policy program, we established
an infrastructure for employees to feel comfortable
and safe to report any non-compliance matters to
their direct supervisor or upper management without
fear or concern of retaliation for making a report in
good faith. We investigate these reports and take
appropriate corrective actions.
Our environmental training programs emphasize that
all employees at every level of our organization will
take responsibility for ensuring that environmental
concerns are a key part of our planning and decision-
making process and for ensuring that environmentally
conscious practices are executed fleetwide.
Training programs in this area are customized based
on the level of each individual’s environmental
responsibilities.
Our training centers located in a number of
geographical locations worldwide are an essential
component of our training strategy. These training
centers offer various learning opportunities to
shoreside and shipboard personnel. Our training
centers are located in Brazil, China, India, Indonesia, Italy, Germany, and the Philippines. We also run the
Center for Simulator Maritime Training (CSMART), a maritime training facility located in Almere,
Netherlands with advanced safety and environmental
training for our Deck, Technical and Environmental
Officers. For more information, please visit our
CSMART website.
To help our business partners within our supply chain more fully understand and comply with our
expectations for legal compliance and ethical
behavior, we developed our Business Partner Code of Conduct and Ethics, which goes a step above and
beyond our Business Code of Conduct and Ethics, by
formally integrating ethics into our supply chain. As
described in our Business Partner Code of Conduct
and Ethics, our suppliers are required to know and
comply with applicable employment laws and support
human rights for all people. They must comply with
the legal employment age in each country where they
operate and abstain from using any form of forced,
bonded, indentured or prison labor.
We work to ensure that our workplace is free from
harassment, which would include any form of
unwelcome conduct by one person toward another
that has the purpose or effect of creating an
intimidating, hostile or offensive work environment.