Safety

Safety is paramount to our success, and we focus on delivering safe operations fleetwide every day, and everywhere around the world. We take this responsibility seriously and continuously evaluate ways to further improve and build a culture where safety is always intrinsic in everything we do.

2020

Goal Update

Guest and crewmember health, safety & security

Striving to be free of injuries, we continue to build on our commitment to protect the health, safety and security of our guests, employees and all others working on our behalf.

Across our cruise brands...

We have implemented a series of initiatives to prevent guest and crew injuries. Some examples include:

Implemented additional programs to support Health, Environmental, Safety and Security culture

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Here is what we are doing to ensure passenger safety

CSMART - Safety4Sea Award - Training Services

Carnival Corporation & plc’s CSMART Training Center received the 2019 SAFETY4SEA EUROPORT…

HESS Event Reporting System

In 2019, we completed the fleetwide rollout of a new Health, Environment, Safety and Security…

Emergency Response Efficiency - Electronic Mustering System

Electronic mustering systems improve the speed with which we can account for personnel in…

Fire Prevention

Our entire fleet has been upgraded with the latest engine room fire prevention, detection…

Civil Unrest

Throughout the world in 2019, as countries experienced outbreaks of civil unrest, we worked closely…

Security Support Teams

In 2019, some of our brands created Security Support Teams to augment security staff…

Monitoring

Management monitors safety performance through a weekly company-wide safety performance dashboard…

Audit & Investigations

Our ships are regulated by various international, national, state and local laws,…

Man Overboard Detection Systems

We continue to research, test and pilot man overboard detection systems and associated…

Visible Body Worn Cameras

Most of our onboard security teams now use Body Worn Cameras to record interactions with guests and…

Dual-View X-Ray Systems

In 2019, we expanded our investment in cutting-edge screening equipment and technology,…

Port and Destination Vulnerability and Threat Assessments

We regularly conduct port vulnerability and threat assessments to ensure the safety and well-being…

CSMART - Safety4Sea Award - Training Services icon

CSMART - Safety4Sea Award - Training Services

Carnival Corporation & plc’s CSMART Training Center received the 2019 SAFETY4SEA EUROPORT Training Award, for the second consecutive year for providing high-quality maritime training services for industry- wide safety, sustainability and operational excellence.

HESS Event Reporting System icon

HESS Event Reporting System

In 2019, we completed the fleetwide rollout of a new Health, Environment, Safety and Security (HESS) event reporting system. This platform has allowed us to standardize our HESS event reporting and analysis capabilities across the entire fleet.

Emergency Response Efficiency - Electronic Mustering System icon

Emergency Response Efficiency - Electronic Mustering System

Electronic mustering systems improve the speed with which we can account for personnel in emergency situations. In 2019, we completed fleetwide implementation of these systems which are designed to deliver a faster, more efficient mustering process and provide accurate, real-time measurement of assembly and evacuation, if ever needed.

Fire Prevention icon

Fire Prevention

Our entire fleet has been upgraded with the latest engine room fire prevention, detection and suppression technologies.

Civil Unrest icon

Civil Unrest

Throughout the world in 2019, as countries experienced outbreaks of civil unrest, we worked closely with industry partners and regional governments. We implemented appropriate security measures which allowed us to navigate through protests with limited impact.

Security Support Teams icon

Security Support Teams

In 2019, some of our brands created Security Support Teams to augment security staff during priority activities or incidents. The teams serve to deter potential confrontations or physical altercations amongst guests.

Monitoring icon

Monitoring

Management monitors safety performance through a weekly company-wide safety performance dashboard and monthly meetings designed to evaluate trends and assess performance. We actively seek opportunities to learn from our experiences. Additionally, we take part in cross-industry working groups which include shipbuilders and Classification Societies to ensure best practices from throughout each sector are considered for adoption.

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Audit & Investigations

  • Our ships are regulated by various international, national, state and local laws, regulations and treaties enforced in the jurisdictions in which they operate. Compliance with these laws and regulations is verified through regular third-party inspections, surveys and audits.

  • Internal Health, Environment, Safety and Security (HESS) compliance audits are conducted annually of each of our brands’ head offices, 100% of our fleet, our ports, hotels and land transport assets. HESS investigations are also carried out as needed to determine the root cause of incidents and identify corrective and preventative actions that will reduce the risk of future occurrences. In 2019, we made a number of improvements to our investigative function, which included: a) adding additional investigators; b) revising our investigation policies to reduce the tendency to place blame and to emphasize the need to learn from incidents; c) improving investigative training on root cause analysis; d) reducing the backlog of investigations. Additional improvements to the investigation program are planned and on-going throughout 2020.

  • To better promote sharing of “lessons learned” throughout the corporation, all incident investigation recommendations, audit observations, findings and non-conformities are periodically reviewed by HESS leaders, reported to the brands and to relevant corporate groups for review and resolution. Additionally, internal focus reviews are performed based on identified root causes from incident investigations, audits, and management risk assessments.

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Man Overboard Detection Systems

We continue to research, test and pilot man overboard detection systems and associated technologies. These systems are intended to support shipboard personnel by identifying an incident involving a person falling or jumping overboard as it occurs.

We have also supported the development of an international design and performance standard against which we will require these systems to be certified. The standard has now been finalized and will require a high detection rate with a low false alarm rate (to avoid unnecessary distractions to the Bridge team navigating the ship) under a variety of maritime conditions. We continue to engage with manufacturers as they continue to develop systems intended to meet the standard.

Visible Body Worn Cameras icon

Visible Body Worn Cameras

Most of our onboard security teams now use Body Worn Cameras to record interactions with guests and gather video evidence of developing security situations. The use of cameras is clearly marked on the security officer’s uniform. These cameras have proven useful in capturing interactions between guests and crew members and in preventing confrontations by defusing tense situations.

Dual-View X-Ray Systems icon

Dual-View X-Ray Systems

In 2019, we expanded our investment in cutting-edge screening equipment and technology, equipping ports with dual-view X-ray systems. These systems enhanced the passenger experience by improving throughput, thereby helping to expedite security checks.

Port and Destination Vulnerability and Threat Assessments icon

Port and Destination Vulnerability and Threat Assessments

We regularly conduct port vulnerability and threat assessments to ensure the safety and well-being of our guests and crew. These assessments document a port’s physical security and vulnerabilities along with any threats specific to the location. The assessments dictate the risk-mitigation actions that must be taken by ships calling on the port.

Our

Commitment

A core part of our company vision is to deliver safe and memorable vacations for our guests while delivering safe operations fleetwide everyday, and everywhere around the world. We have developed and implemented best-practice safety policies and procedures that go beyond compliance with the International Maritime Organization’s Safety of Life at Sea (SOLAS) requirements. Our occupational health and safety management system is based on and incorporates the principles and practices delineated in OHSAS 18001:2007, the world’s most recognized occupational health and safety management system standard. In fact, several of our brands have obtained voluntary third-party certification in accordance with the OHSAS 18001 standard. We continually update our safety standards and practices by leveraging the expertise across our brand teams to introduce improved training procedures, incorporate new knowledge and learnings, identify and implement best management practices and evaluate new technologies.

Our maritime classification societies establish and maintain rules and regulations for the construction and maintenance of our ships. Our vessels and safety equipment are regularly inspected by each ship’s classification society, flag administration, port state control inspectors and internal auditors to verify that safety standards are met. Our ships are equipped with automated fire detection and suppression systems in all staterooms, galleys, machinery spaces, control rooms and public areas. Water mist and CO2 systems on our ships are designed to contain, suppress and extinguish fires. We continue to invest in our fire safety systems, leveraging proven technologies that help us to ensure that fires are prevented whenever possible, and promptly detected and extinguished if they do occur. We also continuously evaluate new, innovative technologies and often trial them on board our ships.

Our

Strategy

Crew

Because our crew work and live on board our ships, we maintain a 24/7 responsibility for their safety. Our Safety Management Systems (SMS), workplace safety committees and focused shipboard and shoreside training programs are in place to ensure the safest possible working environment.

The vast majority of our workforce is represented through formal joint management and worker health and safety committees. During regularly scheduled meetings, shipboard safety committees review and

address specific workplace safety topics. These committees play a key role in reducing shipboard accidents through hazard assessments, accident reviews and inspections. These sessions also serve as a forum for promoting safety awareness and for raising, discussing and identifying solutions for shipboard safety issues. Safety representatives in brand shoreside departments communicate and share experiences and best practices throughout their respective fleets and across fleets through cross-brand safety working groups.

Guests

We take the safety of our 12 million annual guests very seriously. International, national, flag state administration, and most importantly, our own regulations via our Safety Management System (SMS) require us to provide a safe physical environment on board for our guests and ensure they are informed about what to do in an emergency situation.

Our safety strategy is based on injury and accident prevention through the implementation of related procedures and processes, performance measurement, and continuous improvement activities. Our SMS establishes accountability for safety throughout the

organization and incorporates both regulatory and company management safety requirements that go beyond compliance.

Our safety practices comply with or exceed international ship safety standards, employ state-of-the-art technologies in ship design and operations, require rigorous staff safety training and proficiency drills, utilize a variety of guest communication tools, administer ongoing ship audit and inspection programs and

ensure all safety equipment is maintained. We examine new technologies that have the potential to positively influence the safety environment of our guests.