Guest and Crewmember Health, Safety & Security
Striving to be free of injuries, we continue to build on our commitment to protect the health, safety and security of our guests, employees and all others working on our behalf.
We continue to build on our commitment to protect the health, safety and security of our guests, employees and all others working on our behalf by continuing to learn and share best safety practices via a number of cross brand safety focus groups that meet regularly both ashore and onboard our ships. These include groups that leverage our combined knowledge in the Occupational Health & Safety of both our guests and crew members, Marine & Nautical Safety, Technical Safety and the Safety and Reliability of Life Saving Systems.
FY2016 Safety Performance
Management monitors safety performance through a weekly company-wide safety performance dashboard and monthly meetings designed to evaluate trends and assess performance.
Emergency Response Efficiency
To improve the efficiency of accounting for personnel in emergency situations, we began to equip our fleet with electronic mustering systems, which are designed to deliver a faster and more efficient mustering process and provide accurate, real time measurement of assembly and evacuation.
As part of our commitment to safety, we have invested over $500 million over the past years to further improve the safety and reliability of our ships.
Safety Management System
We completed the integration of our brands’ best practices and procedures into a single corporate-wide safety management system to ensure a consistent safety management approach across all of our brands.
The majority of our fleet has been upgraded with the latest engine room fire prevention, detection and suppression technologies and a second phase of risk reduction measures was rolled out across our fleet. These measures include:
- Video analytics software to detect smoke, fuel mist and flame
- Fuel vapor hydrocarbon detection systems.
- Double-walled flexible fuel hoses designed to provide advanced warning of leaks.
- Ensuring important power and signal cables are routed away from potential fire sources.
Guest and Crew Tenders
In order to enhance the level of operational safety of tenders, they were equipped with the following:
- Audio broadcasting systems
- Automatic Identification Systems (AIS)
- Depth Finders
- Engine compartment Smoke Detectors
- Additional Safety Signage
Our ships are regulated by various international, national, state and local laws, regulations and treaties enforced in the jurisdictions in which they operate. Compliance with these laws and regulations is verified through inspections, surveys and audits as follows:
- Independent third-party regulatory compliance is performed periodically through inspections, surveys and audits conducted by representatives from each ship’s country of registry, Port State and Classification Societies.
- Internal regulatory compliance audits are conducted annually on each brand’s head office and 100% of our fleet by Carnival Corporation & plc’s Risk Advisory and Assurance Services department. All audit observations, findings and non-conformities are reported to the brands and to relevant corporate groups for review and resolution.
- Internal regulatory compliance audits are also performed on a rotational basis across our ports, hotels and land transport assets.
- Specific internal focus reviews designed to mitigate identified risks are performed based on a combination of incidents root cause analysis, prior audit results and discussion with management.
Tracking and Data-Analysis Platform
We implemented a state of the art tracking and data-analysis platform that enables real-time information sharing between our ships and shoreside teams trained to support fleet operations. The proprietary system significantly improves communication from ship to shore, providing new capabilities for enhancing the safe passage of ships at sea while improving operational efficiencies and supporting overall environmental initiatives. The platform manages risks by providing the company visual representations of ships routing, real-time navigational notification, integrated weather data and traffic information.
Arison Maritime Center
We opened the Arison Maritime Center, the new home of the Center for Simulator Maritime Training Academy, also known as the CSMART Academy. CSMART’s mission is to be a leader in developing and delivering the best professional training in the maritime industry. This world-class facility equipped with the latest technology and equipment provides rigorous safety training for bridge and engineering officers responsible for the navigation and operation of the world’s largest fleet of cruise ships. CSMART participants receive a maritime training experience that fosters critical thinking, problem solving, ethical decision making and skill development.
Fleet Operations Center
We opened the second of three planned state of the art Fleet Operations Centers (FOC) in Seattle, U.S. This FOC is equipped with the most advanced ship to shore communications technologies available.The first FOC, was opened in Hamburg, Germany in 2015. The third FOC will be located in Miami, U.S. and is expected to open by the end of 2017. These centers are designed to assist our captains, chief engineers, and deck and engineering officers with digital support, control and planning of all nautical and technical operations. The centers are staffed 24 hours a day, allowing for improved communications between the ship and shore, and providing immediate support to our ships for route planning, maritime safety and risk management.
Part of our company vision is to deliver safe and enjoyable vacations for our guests while ensuring the safety of our crew who work and live on board our ships. We have developed and implemented Standardized Safety Policies and Procedures that go beyond compliance with the International Maritime Organization’s Safety of Life at Sea (SOLAS) requirements. All of our occupational health and safety management systems are based on and incorporate the principles and practices delineated in OHSAS 18001:2007, the world’s most recognized occupational health and safety management system standard. In fact, several of our brands have obtained voluntary third-party certification in accordance with the OHSAS 18001 standard. We continually update our safety standards and practices by leveraging the expertise across our brand teams to introduce improved training procedures, incorporate new knowledge and learnings, identify and implement best management practices and evaluate new technologies.
Our maritime classification societies establish and maintain rules and regulations for the construction and maintenance of our ships. Our vessels and safety equipment are regularly inspected by each ship’s classification society, flag administration, port state control inspectors and internal auditors to verify that safety standards are met. Our ships are equipped with automated fire detection and suppression systems in all staterooms, galleys, machinery spaces, control rooms and public areas. Water mist and CO2 suppression systems on our ships are designed to contain, suppress and extinguish fires. We continue to invest in our fire safety systems, leveraging proven technologies that help us to ensure that fires are prevented whenever possible, and promptly detected and extinguished if they do occur. We also look into new, innovative technology and will often trial such developing ideas onboard our ships.
Because our crew work and live on board our ships, we maintain a 24/7 responsibility for the safety of our employees. Our Safety Management Systems (SMS), workplace safety committees and focused shipboard and shoreside training programs are in place to ensure the safest possible working environment for our crew.
We do not underestimate the challenge of ensuring the safety of our 11.5 million guests annually. International, national, flag state administration, and most importantly, our own regulations via our Safety Management System require us to provide a safe physical environment on board for our guests and ensure they are informed about what to do in an emergency situation.
Our safety strategy is based on injury and accident prevention, implementation of related procedures and processes, performance measurement, and continuous improvement. Our SMS establish accountability for safety throughout the organization and incorporate both regulatory and company management safety requirements.
Our safety practices comply with or exceed international ship safety standards, employ state-of-the-art technologies in ship design and operations, require conducting rigorous staff safety training and proficiency drills, utilize a variety of guest communication tools, administer ongoing ship audit and inspection programs and ensure all safety equipment is maintained. We examine new technology that has the potential to positively influence the safety environment of the guests.
The vast majority of our workforce is represented through formal joint management and worker health and safety committees. During regularly scheduled meetings, shipboard safety committees review and address specific workplace safety topics. These committees play a key role in reducing shipboard accidents through hazard assessments, accident reviews and inspections. These sessions also serve as a forum for promoting safety awareness and for raising, discussing and identifying solutions for shipboard safety issues. Safety representatives in brand shoreside departments communicate and share experiences and best practices throughout their respective fleets and across fleets through cross-brand safety working groups.